Internet outages - Resolved, being monitored 1850hrs

14.03.2016

UPDATE: ​Our technicians have now resolved the issue with the antenna and are going to continue monitoring it.

Bluesky would like to apologize to our customers for Internet outages today 14/03/2016.  

1. At approximately 10am this morning there was a fault with O3b's gateway. That issue has been identified and is being monitored by their engineers. 

2. This afternoon another issue was discovered on one of our antennas which is being investigated.

These will cause intermittent service to Internet, Mobile Data and Moana TV.

We will give updates as new information comes.

We appreciate your understanding and patience while we work towards resolving these issues as soon as possible.

 

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